Services / Service and support

Support for the life of your machine

Product support, parts and practical help with difficult applications, from people who understand rolling and fabrication machinery.

Our relationship doesn’t end when the machine is commissioned.

FES supports customers with product questions, parts and maintenance advice, and help when a job isn’t going to plan.

Rolling is our speciality, so we can help with the tricky applications too: cones, heavy plate, tight diameters and unusual materials.

How we help

Technical support

Answers on machine operation, settings and controls.

Spare parts

Sourcing parts through our manufacturing partners.

Maintenance advice

Keeping your machine accurate and reliable.

Application support

Help with new parts, difficult materials and complex shapes.

Upgrades

Advice on supports, CNC and automation to lift output.

Ongoing relationship

Deal with a team that knows your machine and your work.

Getting support

01

Contact us

Tell us the machine and what’s happening.

02

Diagnose

We work through the issue with you.

03

Resolve

Advice, parts or a site visit as required.

04

Improve

Ideas to prevent repeats and lift productivity.

Other services

Talk to us about service and support

Mike Dye and the FES team will help you find the right solution, wherever you are in Australia.

Fabrication Equipment Supplies Pty Ltd · ABN 86 671 789 576 · Trading as FES since 1997